The data processing agreement applies to SAP Cloud services that process personal data. It ensures that your personal data is properly protected and defines SAP`s obligation to maintain the certifications in effect. Learn about the terms and conditions for purchasing services, supplies or goods from SAP SE and its SAP partners. Here you`ll find a number of contract documents for SAP`s cloud, software and services offerings. These contractual documents form the basis of your contractual relationship with SAP. . . . The supplement defines additional product-specific terms, contains additional information about usage metrics, and describes several cloud services in a supplement.
The terms and conditions of sale (CGV) contain the legal provisions relating to your rights of use, determine the right of ownership of the customer`s data and define guarantees, limitation of liability and confidentiality. Learn more about cloud contracts with SAP and aspects of each element. The terms and conditions include conditions relevant to guarantees, liability, confidential information and intellectual property, as well as the sap settlement process. Additional conditions include, for example, the SAP Supplier Code of Conduct, SAP Supplier Travel – Expense Reimbursement Policy and SAP Standard Insurance Terms. To find your terms and conditions, click on the links below or links to your contract or order, then check, download and keep a copy of the terms and conditions in effect. For each delivery order by SAP and its affiliates, the current and applicable version of the Terms of Sale, including their additional terms, forms the basis of your contractual relationship with SAP, unless otherwise agreed in writing. . The SAP-Cloud contract consists of 4 elements: order form, description of cloud service, data processing contract and general terms of sale. The order form, the data processing agreement and the terms and conditions of sale are actually the same for each cloud service in the SAP price list, while the description of the cloud service is a product-specific collection of documents. The Terms and Conditions of Sale (CGV) document outlines the essential legal conditions applicable to the chosen cloud service, including user rights, customer data, warranties, confidentiality and limitations of liability rules.
Travel refund policies and fees for SAP provides cloud service consistently for all customers. Learn more about product-specific conditions, support policy and cloud service readiness. On the instruction of the data processor that processes personal data downloaded into the cloud service, SAP implements and maintains technical and organizational measures to ensure adequate protection of personal data. . The order form is your order receipt to subscribe to SAP`s Business Cloud services. It sets the terms and sets the structure of the contract.